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Motorcycle Service Technician

Full Time

Rocky's Harley-Davidson

Motorcycle Service Technician:

Are you are an expert, master level, or qualified Motorcycle Service Technician looking for: 

  • The best People, the coolest Culture, the most iconic Brand! 

  • Excellent benefits and performance-driven culture 

  • A high-energy, team-oriented, fun Harley-Davidson environment. 

  • Opportunity to attend training at HDU and work with strong trainers to improve your skills.

  • Dealer of the Year for 4 consecutive years.  

If you are passionate about motorcycles and the people who ride them, Rocky’s Harley-Davidson has a place for you on our award-winning team! 

Duties & Responsibilities:

  • Accurately perform full and complete diagnosis and repair on units in for service

  • Build estimates for repair of accident damaged motorcycles using a high level of accuracy

  • Provide clear written records of all repairs performed and maintain a timecard of all duties undertaken

  • Must be able to communicate to General and Service manager repairs necessary both verbally and in writing.

  • Focus on quality service work and customer service.

  • Minimal callbacks.

  • Organization and attention to detail in a high-volume environment.

  • Maintain productivity (time spent working on billable jobs) as close to 100% as possible.

  • Maintain clean efficient facilities.

  • Proficiency on multiple lifts.

  • Dependable, organized and self-motivated.

  • The ability to follow safety guidelines both in the workshop and when out on test rides.

  • Train, mentor, and transfer skills to less experienced technicians.

  • Follow company dress codes and be well-groomed at all times.

  • Maintain technical training (PhD and other) qualification by completing any necessary training programs assigned to you by the Service Manager.

  • Any other specific duties are deemed necessary for the overall success of the department and the dealership as a whole.

  • Work with your teammates and assist less qualified technicians as required

  • Maintain a positive working relationship with all other employees.

REQUIREMENTS for Harley-Davidson Service Technician: 

  • Driver’s License [G CLASS] (Required)

  • Motorcycle License [M CLASS] (Required)

  • Must have own tools. (*Service Technicians need both basic and special tools to properly diagnose and service our products. All Service Technicians are required to own a set of tools within 60 days of hire.  See the list of required tools on page three.) 

  • General understanding of computer systems and computer skills

  • Ability to bend, stoop, crouch, reach, and handle tools

  • Ability to lift 50+ pounds of material

  • Ability to balance and push a 500+ pound motorcycle

Qualifications and Skills for Harley-Davidson Service Technician: 

  • MMI background

  • H-D experience preferred 

  • Must be able to treat all employees and customers fairly, courteously, and with dignity.

  • High-quality standards, assuring service jobs are done right the first time.

APPLY via e-mail with your resume to Aaron Barrett, Service Manager

To apply for this job email your details to aaron@rockys-harley.com.

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